Introduction
These Terms of Use (“Terms”) govern your access to and use of Thunder’s services. By using Thunder, you agree to these Terms. If you do not agree, do not use our services. “Thunder,” “we,” “us,” or “our” refers to Thunder Systems, Inc. “You” or “Customer” refers to the individual or entity using our services.Description of Service
Thunder is a software-as-a-service platform that provides analytics for AI-powered conversations. The service includes access to our cloud dashboard, APIs, and documentation.Account Registration
To use Thunder, you must create an account. You agree to:- Provide accurate and complete information
- Maintain the confidentiality of your login credentials
- Be responsible for all activities under your account
- Notify us promptly of any unauthorized access
Acceptable Use
You agree not to:- Use the service for any unlawful purpose
- Upload content that infringes intellectual property rights or violates privacy rights
- Attempt to reverse engineer, modify, or hack the service
- Attempt to gain unauthorized access to our systems or networks
- Use the service to build a competitive product or service
- Sublicense, resell, or redistribute the service
- Upload content designed to disrupt or damage the service
Intellectual Property
Our Property. Thunder and its service, including all software, documentation, and content, are owned by Thunder Systems, Inc. We reserve all rights not expressly granted. Your Data. You retain ownership of all data you submit to Thunder. You grant us a limited license to use your data solely to provide and improve the service. Feedback. If you provide feedback or suggestions, you grant us a royalty-free license to use them without obligation to you.Fees and Payment
Fees are specified in your order or subscription. Payment obligations are non-cancelable and fees are non-refundable except as expressly stated. We may suspend access for overdue payments.Disclaimers
The service is provided “as is” and “as available” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted or error-free.Limitation of Liability
To the maximum extent permitted by law, Thunder will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues. Our total liability for any claims arising from these Terms or your use of the service will not exceed the amounts you paid to us in the 12 months preceding the claim.Termination
Either party may terminate the service relationship at any time. Upon termination:- Your right to access the service ends immediately
- You may request export of your data within 30 days
- After 30 days, we may delete your data